Special orders and Custom orders are non-returnable.
Regular orders can be returned within 14 days of receipt in their original packaging and in unworn condition. Please notify Arctic Art Designs by phone or email before the return. The customer is responsible for returning the item(s) before credit will be issued. Credit issued will not include original shipping and insurance charges.
We reserve the right to not accept a return and may require a re-stocking or repair fee if the item has been at all damaged or worn. While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us positive.